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What the loyalty program is

The loyalty program rewards vendors for repeat participation at your markets. Vendors earn credit toward a discount each time they’re approved for one of your events. When they hit the threshold, they can redeem a discount.

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How to set it up

1

Open loyalty program settings

Go to seenmarkets.com/settings/loyalty-program or from the mobile app: Menu → Marketing → Loyalty Program.
2

Enable and configure

  • Required participations — how many approved markets a vendor needs before earning a reward (e.g. 5).
  • Discount type — a percentage off (e.g. 10%) or a fixed dollar amount (e.g. $25 off).
3

Save

The program is active. Vendors start accumulating participation automatically based on their approved market count.

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What vendors see

  • Mobile app → Loyalty tab: Vendors see your loyalty program, their progress toward the next reward, and any unlocked rewards.
  • Web → Loyalty Program page: Same info at seenmarkets.com/v/loyalty-program.
Participation is calculated automatically — every time you approve a vendor for one of your markets, it counts toward their total.

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How redemption works

When a vendor hits the required participation count:
  1. They see an available reward in their Loyalty tab.
  2. The discount is applied when you process their next payment or you can manually redeem it from the rewards management page.

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Tips

  • Set a participation count that’s achievable but meaningful (e.g. 3–5 markets).
  • Let vendors know about the program when you approve them — it’s a great retention tool.
  • Each host’s program is separate, so your threshold and discount are yours alone.