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Overview

Seen Markets automatically sends email notifications to keep vendors, market hosts, and shoppers informed of important updates and events. You can preview all email templates at seenmarkets.com/settings/vendor-emails.

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Vendor Notifications

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Application Status Updates

Sent when a vendor’s application status changes to:
  • Approved
  • Denied
  • Waitlisted
These emails ensure vendors are promptly notified of their application status.

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Welcome Email

Sent immediately after a vendor submits their first application:
  • Introduces Seen Markets
  • Explains the vendor portal
  • Provides next steps
  • Includes login information

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Payment Notifications

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Payment Requests

Sent when a market host requests payment:
  • Payment amount
  • Payment purpose (e.g., booth fee)
  • Secure payment link
  • Due date information

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Payment Cancellations

Sent when a payment request is cancelled:
  • Confirmation of cancellation
  • Reason (if provided)
  • Next steps if applicable

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Market Updates

Sent when market hosts share important information:
  • Schedule changes
  • Weather updates
  • Setup instructions
  • Policy changes
  • General announcements

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Market Host Notifications

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New Application Alert

Sent when a vendor submits an application:
  • Vendor business name
  • Application timestamp
  • Link to review application
  • Quick action buttons

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Market Creation Guide

Sent after creating a new market:
  • Setup checklist
  • Next steps
  • Important features to configure
  • Helpful resources

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Shopper Notifications

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Giveaway Winner Notification

Sent to winners of market giveaways:
  • Prize details
  • Claim instructions
  • Market host contact information
  • Participating vendor information

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Best Practices

  • Keep email contact information current - Check spam folders if missing emails - Add Seen Markets to safe senders - Follow email instructions promptly
  • Review application notifications quickly - Process payment requests promptly - Respond to market updates as needed - Claim prizes within specified timeframes
  • Create email filters for Seen Markets - Save important emails - Follow up on action items - Keep track of payment links

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Frequently Asked Questions

Email templates are standardized to ensure consistent communication, but market hosts can customize the content of market updates.
Emails are sent immediately when triggered by system events (status changes, applications, etc.).
Check your spam folder and ensure your email address is correct in your account settings. Contact support if issues persist.

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Next Steps

Vendor Portal

Manage your vendor account

Send Updates

Send market-wide notifications

Vendor Management

Process vendor applications