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Overview

Send announcements and updates to all vendors in your market. Updates are delivered via email and appear in each vendor’s portal and mobile app for future reference.

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Sending an Update

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From the Web

1

Open your market

Go to seenmarkets.com and open your market’s management page.
2

Click Send Update

Find the Send Update option (or “Notifications” section on the market page).
Markets List Page

Markets List Page - Click 'Send Update' to message all vendors

3

Write your update

Fill out the form:
  • Title — a clear subject line.
  • Message — the body of your announcement (supports rich text).
4

Send

Click Send Update. Every vendor in the market receives an email, and the message is posted to their portal / app.

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From the Mobile App

Open a market in the app → tap Send notification → enter a title and message → send. Same result — email to all vendors, plus it appears in their app.

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What updates are good for

  • Weather alerts and schedule changes
  • Setup and teardown instructions
  • Market reminders and deadlines
  • Policy updates
  • General announcements

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Direct Messaging and Market Chat

For conversations with vendors beyond broadcast updates, you have two more options:

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Direct Messages (DMs)

One-on-one private conversations with a specific vendor:
  • Web: Open the vendor management table → click the message icon on a vendor row.
  • App: Open a market → vendor list → tap a vendor to DM them. Or use the Messages tab.
DMs are per-market, so conversations stay organized by event.

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Market Chat (mobile app)

A market-wide group chat where you and your vendors can all communicate in one thread. Access it from the Messages tab in the mobile app. Useful for day-of coordination, open Q&A, or group announcements where you want vendor replies visible to everyone.
Use Send Update for formal announcements (email + portal). Use DMs for private conversations with one vendor. Use Market Chat for open group discussion.

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Best Practices

  • Use clear, descriptive titles.
  • Keep messages concise and actionable.
  • Include all relevant details (dates, locations, requirements).
  • Specify any required actions from vendors.
  • Send updates during business hours when possible.
  • Give adequate notice for changes.
  • Avoid last-minute announcements unless urgent.

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Frequently Asked Questions

All vendors currently in your market receive the update via email and in their portal/app.
Yes. All updates are preserved in the vendor portal and mobile app.
Vendors can message you directly using the built-in DM feature. They can start a conversation from the market details in their portal or the mobile app.

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Next Steps

Vendor Management

Manage your vendor relationships

Mobile App for Hosts

Send updates and DMs from the app

Booth Map

Update vendor booth assignments