Payment Processing

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Overview

Seen Markets uses Stripe to process vendor payments securely. Market hosts can collect booth fees and other payments directly through the platform, with funds deposited to their connected Stripe account.

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Setting Up Payments

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Step 1: Connect Stripe Account

Visit seenmarkets.com/settings/payments to set up payments. You have two options:

1. Create a New Stripe Account

   • Complete the Stripe Connect onboarding process
   • Provide required business information
   • Set up payout details

2. Connect Existing Stripe Account

   • Select the option to use an existing account
   • Log in to your Stripe account
   • Authorize the connection

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Step 2: Wait for Approval

After connecting your account:

• Stripe will review your information
• Approval typically takes 1-2 business days
• You’ll be notified by email when approved

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Step 3: Configure Stripe Settings

Once approved, customize your Stripe account:

1. Brand Your Payment Experience

   • Visit dashboard.stripe.com/settings/branding
   • Add your business logo
   • Set brand colors
   • Customize payment page appearance

2. Configure Email Settings

   • Go to dashboard.stripe.com/settings/emails
   • Customize receipt emails
   • Set up payment notifications
   • Configure business details shown on receipts

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Processing Payments

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Requesting Payment

From the market management page:

1. Find the vendor in the table
2. Click “Request Payment”
3. Enter payment amount and description
4. Submit the request

The vendor will receive an email with:

• Payment amount
• Payment description
• Secure Stripe Checkout link
• Due date information

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Managing Payments

Track all transactions in the vendor management table:

• Pending Payments

  • View outstanding requests
  • Cancel payment requests
  • Resend payment links

• Completed Payments

  • View successful payments
  • Download payment history
  • Access transaction details

• Failed Payments

  • View declined transactions
  • Send new payment requests
  • Track payment attempts

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Best Practices

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Frequently Asked Questions

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Next Steps