For Market Organizers
Payment Processing
Set up and manage vendor payments through Stripe
Overview
Seen Markets uses Stripe to process vendor payments securely. Market hosts can collect booth fees and other payments directly through the platform, with funds deposited to their connected Stripe account.Seen Markets charges a 2% processing fee in addition to Stripe’s standard
processing fees.
Setting Up Payments
Step 1: Connect Stripe Account
Visit seenmarkets.com/settings/payments to set up payments. You have two options:-
Create a New Stripe Account
- Complete the Stripe Connect onboarding process
- Provide required business information
- Set up payout details
-
Connect Existing Stripe Account
- Select the option to use an existing account
- Log in to your Stripe account
- Authorize the connection
Step 2: Wait for Approval
After connecting your account:- Stripe will review your information
- Approval typically takes 1-2 business days
- You’ll be notified by email when approved
Step 3: Configure Stripe Settings
Once approved, customize your Stripe account:-
Brand Your Payment Experience
- Visit dashboard.stripe.com/settings/branding
- Add your business logo
- Set brand colors
- Customize payment page appearance
-
Configure Email Settings
- Go to dashboard.stripe.com/settings/emails
- Customize receipt emails
- Set up payment notifications
- Configure business details shown on receipts
Processing Payments
Requesting Payment
From the market management page:
Vendor Management Table - Request and track payments
- Find the vendor in the table
- Click “Request Payment”
- Enter payment amount and description
- Submit the request
- Payment amount
- Payment description
- Secure Stripe Checkout link
- Due date information
Managing Payments
Track all transactions in the vendor management table:-
Pending Payments
- View outstanding requests
- Cancel payment requests
- Resend payment links
-
Completed Payments
- View successful payments
- Download payment history
- Access transaction details
-
Failed Payments
- View declined transactions
- Send new payment requests
- Track payment attempts
Best Practices
Payment Setup
Payment Setup
- Complete all Stripe verification steps - Keep business information current
- Configure branding settings - Test payment flow
Payment Collection
Payment Collection
- Send requests promptly - Include clear payment descriptions - Set reasonable due dates - Follow up on pending payments
Transaction Management
Transaction Management
- Monitor payment status regularly - Address failed payments quickly - Keep transaction records - Reconcile payments monthly
Frequently Asked Questions
When do I receive funds?
When do I receive funds?
Funds are typically available in your Stripe account within 2-7 business
days, depending on your Stripe payout schedule.
What are the fees?
What are the fees?
Seen Markets charges a 2% processing fee on top of Stripe’s standard
processing fees. View current Stripe fees on their website.
Is payment processing secure?
Is payment processing secure?
Yes, all payments are processed securely through Stripe’s PCI-compliant
platform. Seen Markets never handles sensitive payment information.