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Documentation Index

Fetch the complete documentation index at: https://guides.seenmarkets.com/llms.txt

Use this file to discover all available pages before exploring further.

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Overview

You can message any market organizer directly from the web portal or mobile app. Every message you send also triggers an email notification to the organizer, and you’ll receive an email when they reply.

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Starting a conversation

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From your dashboard

The quickest way to message an organizer is directly from the market on your dashboard.
1

Open your dashboard

Sign in at seenmarkets.com and go to your vendor dashboard.
2

Find the market

Locate the market you want to message the organizer about.
3

Click Message host

Click the Message host button on the market card or inside the market details. You’re taken straight to a DM thread with that organizer.
4

Send your message

Type your message and hit send. The organizer receives it in their portal, mobile app, and by email.

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From the Messages page

1

Open Messages

Click Messages in the left sidebar of your vendor portal.
2

Select an existing thread

If you’ve messaged this organizer before, click the thread in the list.
3

Or start a new conversation

Click the pen icon at the top of the thread list. Search for the market organizer by name, select them, and type your message.

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From the mobile app

1

Open the market

Go to the market in your app.
2

Tap Message organizer

Tap Message organizer from the market details screen.
You can also tap the Messages tab at the bottom of the app to see all your conversations.

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Email notifications

Every DM also sends an email:
  • When you send a message — the organizer receives an email notification.
  • When they reply — you receive an email notification.
You don’t need to be actively logged in to stay in the loop.

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Unread messages

A blue dot appears next to Messages in the sidebar and on the mobile menu icon when you have unread messages. It clears when you open the thread.

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All your conversations

The Messages page lists all your threads with organizers. Each row shows the organizer’s name, the market the thread belongs to, and a preview of the last message. Threads are organized per market so each conversation stays in context — handy when you work with the same organizer across multiple events.