> ## Documentation Index > Fetch the complete documentation index at: https://guides.seenmarkets.com/llms.txt > Use this file to discover all available pages before exploring further. # Vendor Portal > Centralized hub for vendors to manage their market participation ## Overview The Vendor Portal is where vendors manage everything about their market participation — applications, booth assignments, payments, messaging with hosts, loyalty rewards, and their business profile. It's available on the web at [seenmarkets.com](https://seenmarkets.com) and in the Seen Markets mobile app. ## Accessing the Portal Vendors get access when they submit their first application or create an account. Sign in at [seenmarkets.com](https://seenmarkets.com) or the mobile app. Vendor Portal Dashboard ## Dashboard The vendor dashboard shows: * **Upcoming markets** — all events you've applied to, with status (pending, approved, waitlisted, denied). * **Pending payments** — outstanding payment requests from hosts with a link to pay. * **Market updates** — notifications from hosts (schedule changes, reminders, etc.). * **Booth info** — your assigned booth or option to pick one (when self-selection is enabled). ## Managing Markets ### Application Status Track every application: * **Pending** — waiting for host review. * **Approved** — you're in. Check for booth assignment and payments. * **Waitlisted** — on the list; you'll be notified if a spot opens. * **Denied** — not accepted for this event. ### Apply to More Dates If a host runs recurring events, you'll see their other dates. Apply to additional dates with **one tap** — your business info is prefilled. Choose which dates you want to attend. See other market dates to join ### Update Your Application Made a mistake or need to change something? Open the market and tap **Edit application** to update your submission (opens on the web). ### Cancel Participation Changed your mind? Open the market details and use **Cancel participation** to withdraw. The host will be notified. ## Explore and Find Markets Explore and join ### Explore (app) The **Explore** tab shows upcoming markets from hosts you've already worked with. An easy way to find more dates or new events from organizers you know. ### Find Markets (app) Search for new markets by name, location, state, or "near me." Apply directly from the results. ### Explore (web) At [seenmarkets.com/v/explore](https://seenmarkets.com/v/explore), browse markets from hosts you've worked with and apply to new dates. ### Find a Local Market (public directory) Visit [seenmarkets.com/find-a-local-market](https://seenmarkets.com/find-a-local-market) to browse a public directory of all published markets on Seen Markets. You can search by name, browse by state, or use your location to find markets near you. No login required. ## Booth Selection Booth Selection When a host enables booth self-selection: 1. You see the interactive booth map with available booths. 2. Select a booth. **Free booths** confirm immediately; **paid booths** go to Stripe checkout. 3. Reservations have a **time limit** — complete checkout before the hold expires. If the host assigns your booth manually, you'll see your assignment in the market details and the booth map. ## Payments ### Payment Requests When a host requests payment (e.g. booth fee): * You receive an email with a secure Stripe checkout link. * The request also appears on your dashboard and in the mobile app. * Tap **Pay Now** to complete the payment. ### Payment History View all past payments at [seenmarkets.com/v/payments](https://seenmarkets.com/v/payments) or in the mobile app under **Menu → Payment History**. Payments due Payment history with receipt download ## Direct Messaging Message market organizers one-on-one from the web portal or mobile app. * **Web — from your dashboard:** Click **Message host** on any market card to open a thread with that organizer directly. * **Web — Messages page:** Click **Messages** in the sidebar to see all your threads. Use the pen icon to start a new conversation with any organizer. * **App:** Tap **Message organizer** from the market details, or go to the **Messages** tab for all conversations. Every message you send also triggers an email notification to the organizer, and you'll receive an email when they reply — so neither party needs to be actively logged in to stay in the loop. A blue dot appears next to **Messages** in the sidebar (and on the mobile menu icon) when you have unread messages. Messages are organized per market so conversations stay in context. For a full walkthrough, see [How to message a market organizer](/how-to/message-organizer). ## Loyalty Program Some hosts run a **loyalty program** that rewards vendors for repeat participation: * See your progress toward the next reward in the app's **Loyalty** tab or at [seenmarkets.com/v/loyalty-program](https://seenmarkets.com/v/loyalty-program). * Rewards are typically discounts on booth fees based on number of markets attended. * Each host's program is separate. Loyalty program tracking for vendors ## Profile Management Keep your vendor profile updated — it's used across all applications. vendor profile ### What you can edit * **Business info** — name, description, product categories. * **Logo** — upload your business logo. * **Contact** — email, phone. * **Address** — business address. * **Social links** — Instagram, TikTok, X, Facebook, YouTube. * **Payment methods** — Venmo, Cash App, PayPal usernames (for hosts to see). Your profile info automatically fills future market applications, saving time and ensuring consistency. ## Market Updates and Notifications * Hosts can send market-wide updates (schedule changes, weather alerts, setup instructions). * Updates appear on your dashboard and in the market details. * You also receive an email notification. * All updates are preserved for future reference. ## Booth Design [seenmarkets.com/judge-my-booth](https://seenmarkets.com/judge-my-booth) In the mobile app's **Booth Design** tab: * **Get AI feedback** — upload a photo of your booth setup and get suggestions. * **Order booth supplies** — labels, packaging, bags, banners, signs, business cards, posters from the Print Shop. Get booth design suggestions ## Best Practices * Keep contact information current. * Upload a quality logo — it appears on booth maps and market pages. * Update product categories so hosts know what you sell. * Add social links so hosts can promote you. * Enable push notifications in the app. * Check your dashboard regularly for updates and payment requests. * Review booth assignment details before event day. * Apply to recurring dates early — popular events fill up. * Choose your booth promptly when self-selection opens. * Order booth supplies well before the event. * Review the Digital Market Guide to see what shoppers will see. ## Frequently Asked Questions Your account is created when you submit your first application or sign up at seenmarkets.com. The mobile app uses the same account. On the web: go to your profile page. In the app: tap **Edit Profile** from the header. Changes apply to all future applications. Yes. Your complete market history — past participation, payments, and messages — is available in your dashboard. Yes. Use the **Message host** button on any market card in your dashboard, or go to the **Messages** page in the sidebar. You can also tap **Message organizer** from the market details in the app, or use the **Messages** tab for all threads. Every DM also sends an email notification so nothing gets missed. Yes. Your Seen Markets account can be both a vendor and a host. Create an organization from your account menu and switch between contexts. See the [become a host](/how-to/become-a-host) guide for details. ## Next Steps Order booth supplies and signage Preview your booth in the market guide Use the mobile app as a vendor